Non admin users return No Devices Available on web-login

Hi,
I have 3 different users apart from the admin. All of them return No Devices Available on web-login at mycloud.com.
They can access through local server or through the app tho. Granted accesses are provided through http://wdmycloud.local/.
I’ve tried 4 sec reset, turning off and on with no result.
I’m travelling for a month in a few days and I would need web access. How can I fix it?
Thank you in advance,
R

Ok, so I fixed with the removing access and creating again on this post:

Hello,

Glad to know your issue has been fixed.