No Writable WD smartware Partition found

WD Software & Mobile Apps WD Software
1

I bought my book essential 2Tb about a year ago from Kabul city - Afghanistan. I copied all my data and worked perfectly and I registered it to WD and used the software for locking. after a few months of using, it became too slow when I use it. after a few days I can not access the drive. when I am entering the password, it is written ( no Writable WD smartware partition found). and also in my WD account is written out of Region I did the following things:

  1. changed the USB cable, the Power Cable

  2. download Smartware from WD site

  3. used another computer for accessing

2

Hello,

Is the drive showing under disk management? If it does what is the status of the drive?

Normally unless is a software issue when you get the errors no writable wd partition is that the drive is not being detected by the computer.