No writable WD SmartWare partition found

  I have the My Passport 500gb.

First time I’m plugging this ■■■■■■ in and this is what I see: “No writable WD SmartWare partition found.”

All the software is completely up to date.

Whats the deal?  I figured this was going to be an easy plug in drag and drop.  Am I doing something wrong?

What OS? Look in disk management and see if the drive has a letter it may need one assigned.


No writable Partion found means you have to format the drive and create a partion

Here are some instructions on that procedure