No Writable Partition Found in WD SmartWare but iOS app working

My Cloud OS 5 Personal & Network Attached Storage My Cloud EX Series
#1

Hi there. I’ve upgraded my EX 2 ultra to the version 5 and Smartware stop working. Now it says no writable partition found. In admin settings everything looks good, iOS app working, all drives are available. Whats should I do. I can’t reset WD because of existing backups.

#2

Hi @tiborpino,

Please be informed that WD Smartware is at End of Support.

Please check the below link for more information:
https://support-en.wd.com/app/answers/detail/a_id/30039