No WD Software or acronis wd edition recognizes WD network drive when try to install

I bought the WD MyBook 5TB drive to backup a few Workstations on my network. However, after setting up the drive, none of the software will recognize it. This is very frustrating and i’d like to have a solution to rectify this problem.
What good is it if i can have up to three licences for the Smartware Pro which is a free upgrade for the drive that i purchased and i can’t even install the base package.
Are users expected to move the drives around and physically plug them into each workstation?
If so then what good is the scheduled backup feature?


The WD backup software that comes included with your WD My book does not support backing up over the network.
This drive is a USB drive and is supposed to backup the computer that it is connected to.