I bought the WD MyBook 5TB drive to backup a few Workstations on my network. However, after setting up the drive, none of the software will recognize it. This is very frustrating and i’d like to have a solution to rectify this problem.
What good is it if i can have up to three licences for the Smartware Pro which is a free upgrade for the drive that i purchased and i can’t even install the base package.
Are users expected to move the drives around and physically plug them into each workstation?
If so then what good is the scheduled backup feature?