# No WD Smartware CD unlock option - I cannot open my drive

**URL:** <https://community.wd.com/t/no-wd-smartware-cd-unlock-option-i-cannot-open-my-drive/253549>\
**Category:** WD Smartware\
**Created:** [July 2, 2020, 9:48am UTC](https://community.wd.com/t/no-wd-smartware-cd-unlock-option-i-cannot-open-my-drive/253549 "2020-07-02T09:48:53Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![yuanyasmine](https://avatars.discourse-cdn.com/v4/letter/y/b5ac83/32.png) [@yuanyasmine](https://community.wd.com/u/yuanyasmine)\
**Post date:** [July 3, 2020, 8:20am UTC](https://community.wd.com/t/no-wd-smartware-cd-unlock-option-i-cannot-open-my-drive/253549/3 "2020-07-03T08:20:32Z")

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> [@sandracruz](#):
>
> This Drive is not locked. To unlock a different WD drive. please open theWDDrive unlock cd associated with the desired drive, and them run the Unlock application to unlock the drive

I strongly suggest you try the drive on a different computer. If you are able to unlock it there, please remove the security on the drive and then put it back to your PC. Hopefully the error won’t pop up.  
Please make sure you install the SES driver on your system as well, I don’t think you will be able to unlock it otherwise. Here’s a link to the file and the SmartWare image file, which you can burn if you cannot find your CD: [http://products.wdc.com/support/kb.ashx?id=S7SRJw](http://products.wdc.com/support/kb.ashx?id=S7SRJw)  
What is the SES driver and why you need it: [http://products.wdc.com/support/kb.ashx?id=MRt3mj](http://products.wdc.com/support/kb.ashx?id=MRt3mj)  
If you didn’t back up any filles, you make use of a data recovery tool: [iBoysoft Free Data Recovery Software for Windows [Download & Service]](https://iboysoft.com/data-recovery/free-data-recovery.html)

Hope this helps.

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