I am trying to figure out why I cannot see picture thumbnails with WD My Cloud App running on IOS devices ( IPHONE, IPAD). I have the latest firmware running on my EX2box and I believe my settings are correct (Media server enabled, cloud access enabled, etc…) but yet all I can see is those generic icons for every single picture I uploaded with the app. By the way, I only uploaded 10 pictures and a couple of movies just to test so there shouldn’t be a processing delay. At this point I am lost… Any ideas ?
Ohh, and one more , even a bigger problem is that I can upload pictures with this WD PHOTOS app , but cannot see them… isn’t it funny ? I can see them with MY CLOUD app (no thumbnails but they are there).
I alrwady opened a support ticket but wonder what the community experience is regarding to those issues… I have been reading the forum pages and tried couple of things likedisabling the remote access and rebooting but none worked so far …