I bought a WD TV Live Streaming Media Player a few weeks ago and I was using an 8GB Kingston USB flash stick to watch movies. Everything was working perfectly fine until one day I had to make this stick bootable in order to format my computer and install Windows again. Since that time, every time I plug in the USB stick to the WD player I get the “No storage present” message.
I have formatted the USB either in NTFS or FAT32, but no luck! It’s not recognised anymore from the WD player. It works just fine when I plug it in the computer though. Can anyone help me?
Hi, you don’t say how you are ejecting the usb stick from your WD or your computer, but if you aren’t doing it correctly, it can set a “dirty” flag on the stick so it won’t show when you plug it into the WD.
Run the usb stick through an error check on your computer (right clicking on the drive in explorer, select properties, select tools, click on check), even if there are no errors, it will reset the “dirty” flag. Use the “Safely Remove Hardware” function on your computer to eject the drive before pulling the stick out of the computer.
Hopefully WD will now recognise the stick. Use the Eject button on the WD remote (push eject, select drive, when green tick appears push OK) to eject the drive before removing the stick from the WD.
Unbelievable! I googled “USB format tools” and I downloaded a small format utility from Kingston’s website which did the job. After that it works fine again in the WD. Thanks a lot! I owe you!