No sound during playback via ext . hard drive

Hello, I have with my WD TV Live the problem, that movies on the external hard drive attached to my NAS ( Synology DS 212j ), doesn’t play sound.

The soundtrack ( English / German ) can be chosen without any problems , even fast forward and rewind works . If you move the file to the internal hard drives , or connect it directly to the player, it works .

Would be nice if someone could check , because on my TV ( Samsung ES 6300 ) , Mobile Phone ( HTC E8 ) and PC the sound plays without problems . Firmware is up to date.

How do you play the files? Do you use Media Servers or do you use Network Shares?

Sorry, got internet problems.

I tried both, but both didn’t worked.

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

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That’s a strange one, Prototyp. What file type is the movie? Are they all the same file type or can some be played successfully? What about mp3’s off the same drive?