No puedo acceder a la intefaz web de My Cloud EX4

[JK17]

Hello, I have the following problem, when I want to access the My Cloud EX4 web interface, I get the twonky server page, I don’t know if it is because the my Cloud EX4 NAS was almost full, I don’t really know, in the pc I can access the folders without any problem, it is just that I cannot access the configuration via the My Cloud EX4 web, thanks in advance for the help.

All the best
JuanKar

[Keerti_01]

Hi @JK17,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask