"No network" message on iPhone

WD Software & Mobile Apps My Cloud 3rd Party & Mobile Apps
1

Hey all,
I am trying to access my files on my iPhone and when I click on 3 of the folders…I get a message “No network, The internet is unavailable. Please try again later”. The problem is that this only occurs on 3 folders, not the 4th. The 4th folder works just fine. I’m not sure what the problem is.
Any help would be appreciated !

  • Mike
2

Does this happen on your local network? Have you tried cycling between WiFi and your data plan? What happens if you try to access the first 3 folders after accessing the 4th one?

3

Hi, just delete the Icon file from the folder that you can not access