Since a few weeks I’m the owner of a WD My Cloud device. It all works fine, except that I’m not able to acces the device using its network name (for example to map it as a drive). I can use the IP-address, so \abc.def.ghi.jkl\Public will work, but \WDMyCloud\Public doesn’t work.
Because I cannot and don’t want to assign a static IP address to the device, this is a rather annoying issue. I cannot assign a static IP because I’m not the network administrator and the network will not allow it. I also don’t want it, because the drive frequently migrates between networks and will also be connected directly using Ethernet cable to a computer. Therefore, it is necessary to use the device name instead of the IP address.
To resolve the issue, I have already reset the device and tried with another network name, but this doesn’t help. Other devices in the network are accessible using their network name.
Can anyone help me with this issue?
Thanks in advance and best,