No MPEG audio with latest firmware

WD Legacy Products WD TV Live Streaming
1

I have WD TV Live Streaming with latest firmware 1.12.14.

For certain video files, I am unable to hear audio. The audio seems to be type MPEG.

I have tried resetting the device but no luck.

50% of my files are like this and I am getting no audio, video is fine.

I am in Melbourne.

Can somebody please help me.

Thx.

2

Post the media info of a file that does not have audio. Full text.

http://mediainfo.sourceforge.net/en (free but untick some boxes if you don’t want the extra programs)

3

This is the media info. Any help? Thx

General
Complete name                            : C:\Share\my.avi
Format                                   : AVI
Format/Info                              : Audio Video Interleave
File size                                : 697 MiB
Duration                                 : 2h 56mn
Overall bit rate mode                    : Variable
Overall bit rate                         : 553 Kbps
Writing application                      : VirtualDubMod 1.5.10.2 (build 2540/release)
Writing library                          : VirtualDubMod build 2540/release

Video
ID                                       : 0
Format                                   : MPEG-4 Visual
Format profile                           : Advanced Simple@L5
Format settings, BVOP                    : 1
Format settings, QPel                    : No
Format settings, GMC                     : No warppoints
Format settings, Matrix                  : Default (H.263)
Codec ID                                 : XVID
Codec ID/Hint                            : XviD
Duration                                 : 2h 56mn
Bit rate                                 : 463 Kbps
Width                                    : 592 pixels
Height                                   : 240 pixels
Display aspect ratio                     : 2.467
Frame rate                               : 23.976 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Compression mode                         : Lossy
Bits/(Pixel*Frame)                       : 0.136
Stream size                              : 583 MiB (84%)
Writing library                          : XviD 1.2.1 (UTC 2008-12-04)

Audio
ID                                       : 1
Format                                   : MPEG Audio
Format version                           : Version 1
Format profile                           : Layer 3
Mode                                     : Joint stereo
Mode extension                           : MS Stereo
Codec ID                                 : 55
Codec ID/Hint                            : MP3
Duration                                 : 2h 56mn
Bit rate mode                            : Variable
Bit rate                                 : 80.0 Kbps
Channel(s)                               : 2 channels
Sampling rate                            : 32.0 KHz
Compression mode                         : Lossy
Stream size                              : 102 MiB (15%)
Alignment                                : Aligned on interleaves
Interleave, duration                     : 36 ms (0.86 video frame)
Interleave, preload duration             : 242 ms
Writing library                          : LAME3.90.
Encoding settings                        : -m j -V 4 -q 2 -lowpass 13.6 --abr 80

4

I guess it doesn’t support MP3s (or other audio files) with sampling rate of 32 kHz.

5

If they are ‘internet downloads’ then sometimes these files are encoded in a strange way which the WD player does not like.