No more Data in the local acces...see attached screenshot

My Cloud Home - Personal Cloud Storage My Cloud Home Duo
1

20230408_161005
20230408_1610051920×1080 154 KB

hi,

after more than one week i get loca acces to my WD Home Cloud.
But as you can see in the attached file, i only have two folders and thats it. I had tons of folders with pictures and other data`s…whats going on there… Last monday i get told that during the day everything will be finnished. but now…nothing…everything is lost.
where are my datas???

2

Did you enable local user? Read https://support-en.wd.com/app/answers/detailweb/a_id/50626 and https://support-en.wd.com/app/answers/detailweb/a_id/13943/related/1/session/L2F2LzEvdGltZS8xNjgxMDEwNTA1L2dlbi8xNjgxMDEwNTA1L3NpZC9mVWFqMU1pUm5mQllhT2RQZ1pfeWk4U3hOVzQxZDhpN3JQRDFyJTdFOXNfc0twMFFOVWNKWGZNaWZDbGs0cWJaWW1HSzlFNWlxJTdFc2M5bk5ud0l5NGh4UnoydFgwYzgxa2lWUE5XSUg2bGFKM18lN0V5UEkxQlBEbXIyQkElMjElMjE=#subject1. Then you will be able to see the folder UserName with your content.

3

Hi Yes i did. Like many many aothers i had 2 emty folders.
but know the WD Discovery works great again and i put all my files from it.

4

No, @Qais you didn’t.
Those two folders are the folders shown without local access enabled.
Any user can access the public folder.
When enabled and activated, you should see a folder named after your local user.
Follow the instructions step by step, and you will get that local access.