NO Internet/ NO Acess Shares - EX4

Dear all,

I have in my network an EX4 with fixed ip.

Access to shares (local network) works well.

It happens that when I run out of internet, access to the EX4 is lost. I remember that it is on my local network, I have ping, but I do not access the shares.

Have you been through this?

Hello,

Please refer to the following KBA article: My Cloud OS 5: No Internet Access Message

This is not my problem.

When I don’t have internet, I can’t authenticate on the NAS with the local user.