No ethernet

Hello everybody,

I have buy a My MBWE 2 with 2x3 To, 3 day ago.

And this morning, my currents copy are failed with network error.

In the begining, everything is ok.

Plug my NAS, access on web appliance, run media server.

Access by network (wifi or not) is good for 720p, 1080p, photo, mp3.

And i start my transfert of 700 Go of data via ethernet and 130 Go by USB (direct copy).

During this night, all copy failed with network error.

Since, impossible to acces on MBWE.

I have try many option:

  • power on, wait 3 min and press 3 sec reset button: no result.

  • power on, wait 3 min and press 10 sec reset button: no result.

  • press reset button and after plug power, wait 3 min: no result.

  • power on witout any disk: no result.

I think the network portion of “motherboard” is out.

But if you are a testing idea, I take all ideas

Many thanks

Vidda, maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support