I have a WD passport drive, where I have saved many files as backup. When I tried to reach them, it was shown completely blank as no files or folders are displayed. But when I check the storage area, more than half of the space is seemed to be used. So, my files are there, but I cannot see them.
I have already tried viewing hidden files, “unchecking” operating system files, but they did not work. What might be the problem and what should I do?
Thank you for your feedback. If I format the drive, I will likely lose all data; right? Or am I missing something?
I tried Recuva software to retrieve the data. It actually found the documents in the drive, retrieved them to my hard drive, but whenever I tried to open them, system gave error. For example, if it was an excel file, it showed up some symbols when I opened the file, or if it was a jpeg file, it said the software does not support this file, etc.
Bottom line is, I definitely have files in the drive, cannot view them when I plug in the drive, and whenever I try to retrieve my other means, the files are not read correctly.
Seems like I am out of options at this point, but if there is anybody out there who could give an advise, I will appreciate it.