WD Community

No Devices Found error WD Photos

I seemed to have lost access to my photos using WD Photos and Mionet. I get a “No devices were found error”. Anyone else have this happen and did you resolve it to regain access? I am using iPhone.

Thread moved to WD Software & Accessories: WD Photos.

If your device is not available in MioNet, you may be using a different MioNet account. It is also possible your drive was reset. If you try going into the drive’s interface and re-attaching the drive to your MioNet account, it should appear in MioNet. If it doesn’t there may be another issue that requires the full reinstallation of MioNet on your drive (KB 3324).

Which drive do you have?

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.