Recieved my WD TV Live Plus HD Media Player,firmware version 1.03.29_B. Couldn’t wait to hook it to my Vizio SV421XVT 42" 1080P LCD 240Hz TV before I had a chance to run to the store and buy another HDMI cable. Hooked it up via the component and A/V cables supplied with the unit and all worked great in 720P. Netflix, Youtube, & TVersity media server.
Bought a BRAND NEW HDMI cable, Phillips 1080P Full HD/audio 1.3a/b cable. Great looking 1080P HD video but I had NO DIGITAL AUDIO THROUGH THE HDMI CABLE. Settings were good, HDMI (Auto), 8-bit, widescreen & Digital audio. Thought I had a bad cable but got no joy from the other 4 HDMI cables that I had either. Suspected that it might be a defective unit or incompatibility with my Vizio TV as I had some intermittant success with a bedroom Samsung 720P LCD TV. Spent half the night pulling what little hair I have left out of my head!
Sent a support request through the WDC e-mail support page and waited for a response. After reading through the posts on here I didn’t know whether I was going to get a response or not.
In the mean time, I returned the Phillips cable and bought a Vizio Ultra-High Speed 10.2 Gps HDMI cable. I believe that it is a 1.4 version cable with the “latest” technology. 3D ready, Audio Return Channel, Deep Color, X.V. Color, Dolby TruHD, 4k x 2k, DTS-HD Audio, Lip Sync Tech, Lossless Audio, 1080P Full HD, 240Hz ready with Ethernet. Figured it was overkill but what the heck.
Followed my normal routine…
Insured settings were correct; HDMI (Auto), 8-bit, widescreen, Digital audio
Powered down TV
Powered down and UNPLUGGED the WDTV
Installed HDMI cable between WDTV & HDMI1 on TV
a. Removed component cables if attached
Plugged WDTV into power strip.
Turned on TV as WDTV was booting.
To my surprise, I finally had audio through the HDMI cable! Checked Netflix, Youtube, & TVersity media server and had sound with every movie, clip & video that I accessed. Working well as I write this. Hopefully the new, latest, greatest cable will do the trick. In my particular case I believe that a 1.4 or at least 1.3c cable is needed for compatibilty with my Vizio TV.
In addition, WDC tech support did get back to me with possible fixes within 12 hours, however I had already solved my problem. Among their fixes was using a 1.3c or 1.4 HDMI cable and of course they blamed the TV!