No audio, although header compression is off

hello,

I have turned off header compression in both audio and video, video plays fine but the audio line is not recognized.

I have the WD Elements Play Firmware version 1.01.12

heres the file info:

GeneralUnique ID                        : 224845218712072947537238480518725603899 (0xA9279D2C48FFFB259EC1E64C5F21923B)Complete name                    : *****Format                           : MatroskaFormat version                   : Version 2File size                        : 7.21 GiBDuration                         : 1h 42mnOverall bit rate mode            : VariableOverall bit rate                 : 10.1 MbpsMovie name                       : [BSS] REDLINEEncoded date                     : UTC 2011-09-18 17:46:02Writing application              : mkvmerge v4.9.1 ('Ich will') gebaut am Jul 11 2011 23:53:15Writing library                  : libebml v1.2.1 + libmatroska v1.1.1Attachment                       : Yes / Yes / YesVideoID                               : 1Format                           : AVCFormat/Info                      : Advanced Video CodecFormat profile                   : High@L4.1Format settings, CABAC           : YesFormat settings, ReFrames        : 4 framesCodec ID                         : V_MPEG4/ISO/AVCDuration                         : 1h 42mnWidth                            : 1 864 pixelsHeight                           : 1 048 pixelsDisplay aspect ratio             : 16:9Frame rate                       : 23.976 fpsColor space                      : YUVChroma subsampling               : 4:2:0Bit depth                        : 8 bitsScan type                        : ProgressiveTitle                            : REDLINEWriting library                  : x264 core 116 r2057+604 5ec0ca0Encoding settings                : cabac=1 / ref=4 / deblock=1:-1:-1 / analyse=0x3:0x133 / me=umh / subme=10 / psy=1 / fade_compensate=0.90 / psy_rd=0.40:0.00 / mixed_ref=1 / me_range=24 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=6 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / fgo=0 / bframes=10 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=60 / rc=crf / mbtree=1 / crf=16.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:0.60Language                         : JapaneseAudioID                               : 2Format                           : FLACFormat/Info                      : Free Lossless Audio CodecCodec ID                         : A_FLACDuration                         : 1h 42mnBit rate mode                    : VariableChannel(s)                       : 6 channelsSampling rate                    : 48.0 KHzBit depth                        : 16 bitsTitle                            : 5.1 FLACWriting library                  : libFLAC 1.2.1 (UTC 2007-09-17)Language                         : JapaneseTextID                               : 3Format                           :**bleep **Codec ID                         : S_TEXT/** bleep**Codec ID/Info                    : Advanced Sub Station AlphaCompression mode                 : LosslessTitle                            : Styled SubtitlesLanguage                         : EnglishMenu00:00:00.000                     : en:00:00:00.00000:00:15.099                     : en:00:00:15.09900:00:29.614                     : en:00:00:29.61400:02:40.244                     : en:00:02:40.24400:06:11.747                     : en:00:06:11.74700:09:48.756                     : en:00:09:48.75600:12:21.367                     : en:00:12:21.36700:14:05.054                     : en:00:14:05.05400:16:23.275                     : en:00:16:23.27500:19:27.000                     : en:00:19:27.00000:22:10.288                     : en:00:22:10.28800:24:45.068                     : en:00:24:45.06800:29:24.055                     : en:00:29:24.05500:35:30.463                     : en:00:35:30.46300:38:31.852                     : en:00:38:31.85200:40:38.103                     : en:00:40:38.10300:43:44.081                     : en:00:43:44.08100:46:11.436                     : en:00:46:11.43600:49:30.260                     : en:00:49:30.26000:54:51.039                     : en:00:54:51.03900:58:20.915                     : en:00:58:20.91501:03:45.698                     : en:01:03:45.69801:07:40.140                     : en:01:07:40.14001:11:41.048                     : en:01:11:41.04801:15:30.902                     : en:01:15:30.90201:19:25.845                     : en:01:19:25.84501:21:19.793                     : en:01:21:19.79301:22:54.262                     : en:01:22:54.26201:28:06.866                     : en:01:28:06.86601:30:31.886                     : en:01:30:31.88601:33:24.350                     : en:01:33:24.35001:37:11.285                     : en:01:37:11.285

In most of WD’s OTHER players, 5.1 channel FLAC is not supported.

The documentation is not very clear on that matter, and I’m not sure if it applies to the Elements Play.

You might try re-coding the audio to AC3 5.1.

Okay I understand thank you very much,

could you tell me how to chage the audio to AC3 ?

do I do this with MKVtoolnix? and if then how?

The manual clearly shows that FLAC is supported on the WDEP, but only in Matroska container. See Appendix, P54.

johnaduk wrote:

The manual clearly shows that FLAC is supported on the WDEP, but only in Matroska container. See Appendix, P54.

Yeah, his MediaInfo *is* a Matroska.