I’m pretty sure that I will get no satisfaction on this web site, but I just felt that I had to show my disappointment to Western Digital. First of all, I did NOT choose a “low end” NAS. I had no presumptions that they even made “low end” products. These statements are made in reference to someone on this forum making the statement that low end NAS products did not have the ability to have third-party applications downloaded onto them.
So, a little background. I have had two My Cloud NAS devices along with a My Book Live, as storage devices for quite a while. They are the model WDBCTL0020HWT. Now, it is true that I did not pay an arm and a leg for these devices, but in no way did I think that they were “low end” products.
Now, I have used these devices to store all of my files; from documents, to music, to video files. I use my Roku 4 device’s RMP (Roku Media Player) to access my movies through my WD My Cloud device. It all works pretty good except that I don’t enjoy having to “click” through all of the folders just to access my movies. Someone suggested that I use Plex Media Server. And this is where it led me, because I could not install the Plex app onto my NAS drive.
Here is my question. Why does WD not allow apps to be installed on these devices but does allow them to be installed on “higher end” NAS drives? Isn’t it just a software update needed, or is it hardware related?
OK, I am finished with my rant. I guess I will just go back to my original process of accessing my movies. Good night…