No access with PC to the network place of WDMYCLOUD but with the smartphone

Hello

I have the following problem:
no access with PC to the network place of WDMYCLOUD but with the smartphone.

I get some massage that multiple sessions are not allow.
I disabled password and still does not work. It works only if I have the folder public which is of course no option in a network.

Any advices?

Hello,

Are you trying to access a public or a private share?