No access to E:/my passport with windows 7-64bits

Hi everybody - i need some advice

i have a WD passport external disk - recently i tried to access it with my windows 7 system and received “access refused” message

on my other windows xp systems, i don’t have that problem

when connected to my windows 7 system, i noticed that the acces is granted when i explore the disk in command mode opened as an administrator - access is not granted in normal mode, even if my account is in the admin group

Otherwhise i always receided the “access refused” message

i suspect a registry problem

thanks for the advices

Hello,

You should check the permissions settings on the computer.

https://support.microsoft.com/kb/308419