No 9 digit code

[tekram]

Important: I can't find the 9-digit Activation Code on my product

From WD KBA20384 … There is no 9 digit code for My Cloud … 9 digit code is Only used for My Cloud Home. You sure you’re in the right forum ? anyways, plenty of WD Knowlege Base Articles on the subject https://support.wdc.com/knowledgebase/answer.aspx?ID=20408&lang=en https://support.wdc.com/knowledgebase/answer.aspx?ID=20384 https://support.wdc.com/knowledgebase/answer.aspx?ID=20378