No 9 digit code on MyBook


#1

The number does not exist on my hardware and I no longer have Quick Setup Card. Trying to access files remotely and having a terribly difficult time.


#2

There are no 9-digit codes, nor is there any type of remote file access for My Book external drives.


#3

So how do I use My Book Home? It requires the digits.


#4

Are you talking about the My Cloud Home?

If so, the code will be on the hardware label.

If it’s not there, then you probably don’t have a My Cloud Home. If that’s the case, post the Part Number shown on the label.


#5

Yes I mean My Cloud Home. Can i use it with My Book hard drive? I’m trying to access files on My Book remotely and can’t figure it out. If I can’t use My Cloud Home with my current hardware, is there another way? There is no activation code on my My Book. Only a serial number.


#6