The number does not exist on my hardware and I no longer have Quick Setup Card. Trying to access files remotely and having a terribly difficult time.
There are no 9-digit codes, nor is there any type of remote file access for My Book external drives.
So how do I use My Book Home? It requires the digits.
Are you talking about the My Cloud Home?
If so, the code will be on the hardware label.
https://support.wdc.com/knowledgebase/answer.aspx?ID=20408&lang=en
If it’s not there, then you probably don’t have a My Cloud Home. If that’s the case, post the Part Number shown on the label.
Yes I mean My Cloud Home. Can i use it with My Book hard drive? I’m trying to access files on My Book remotely and can’t figure it out. If I can’t use My Cloud Home with my current hardware, is there another way? There is no activation code on my My Book. Only a serial number.
