No 5.1 sound from HD Video


#1

I received the WE TV LIve Plus for Christmas.  It is set up as follows: HDMI to Denon AVR-3808ci.  Audio settings: Digital. My problem is I only get stereo sound from the HD videos. The Denon shows that ony 2 channel sound is being received. It will play 5.1 sound in ‘Music’, but not in “Video”. I know this as I downloaded a music only test file and can hear all of my speakers, and the Denon displays that 5.1 sound is being received.  I also no that my system will correctly pass on HD audio/video over HDMI, as with the same settings/cable I get 5.1 sound and 1080p display when the signal originates from my blu-ray player.

I am making an asumption that some of my video files are 5.1 sound, including the video files on WD sample files.  However if someone could point me to a short HD audio/video download which I could copy to my USB, I could confirm my problem.  Or if someone could suggest another means of confirm my sound problem. Note I can coreclty read and access files over my home network and also over the internet.


#2

There’s a bunch of Audio trailers here:

http://www.demo-world.eu/trailers/

Look in the DOLBY and DTS section.


#3

Thanks. I downloaded a few from the suggested site and yes I get 5.1 sound with video. 

I guess that means my other test samples and videos are only stereo.

I appreciate the help.


#4

Where your  videos from ?

If they are recordings from a TV channel, then the WD Player still have a bug:

The player detects only at the beginning on a stream the Audio format. Is the format “Dolby Digital 2.0”, the Player transcode it to PCM 2.0 . Later, if the format changed to DD 5.1, the player still transcode it to PCM 2.0.

Many TV-Channels broadcast DD 2.0 at default and switch it to 5.1 at the beginning of a 5.1 movie.

There is still no way to tell WD “leave all AC3 Tracks untouched; don’t change it to PCM”. 

This may be a bug in the hardware or in … :wink:

You may use the TS-Doctor to change the AC3-Flag in your files:  http://forum.cypheros.de/index.php?board=7.0


#5

Hi - I am also experiencing the same problem.  I have just purchased my WD HD Media Live and using the HDMI connection with the audio set to Digital, I only get stereo sound input via my Denon 2810 AV receiver.

I know that the video formats on my external drive carry 5.1 sound as I have been able to verify this via the XBOX 360.

I’ve also tried using the optical input but again, only get stereo sound.

Can anyone help?


#6

Same here,

I Just bought a WD LIVE PLUS …and no 5.1 surrond sound. thru the optical output to my Yamaha receiver.  ?

I’ve tried various MKV files  that I know have the DD bit stream  (played thru my PC)

All I get is boring 2 channel PCM…?  why…?

Is there a software setting or firmware update that needs to be set…?

anyone…? anyone…?

would love to get this resolved and  would hate to take it back…


#7

Galaga wrote:

I Just bought a WD LIVE PLUS …and no 5.1 surrond sound. thru the optical output to my Yamaha receiver.  ?

 

I’ve tried various MKV files  that I know have the DD bit stream  (played thru my PC)

 

All I get is boring 2 channel PCM…?  why…?

 

Is there a software setting or firmware update that needs to be set…? 

 

In the Audio/Video settings, is audio output set to Stereo or to Digital Passthru?  You need to select Digital Passthru for bitstreaming, otherwise everything is downmixed to stereo.


#8

Audio is set to Digital…still no 5 channel surround…:angry: