Hi folks. newbie here to this product so be gentle! I have been around computers for years and I can navigate and find almost everything I need to. I am actually a web developer as well. All these years I have just backed up my sites to a DVD every so often as they don’t change to much. For a few years I have been eyeballing this MyCloud unit as it seemed like everything I could ever want for backup and having access to it from anywhere was also very appealing. Doubt I will ever use that feature, but it is available if I need to.
So before I proceed, here is my hardware list:
HP Pavallion p6710f Desktop with a 64 bit OS. The wireless built in failed so I have installed a Linksys N300 wireless adapter which has worked flawlessly.
My modem/router is an AT&T supplied Motorola 3347-02 ADSL Modem/Router w/Wi-Fi with 4 ethernet ports and a telephone line input.
Ok…so now you know what I am working with here. Now, as much as I know about computers and being able to successfully take care of most things myself, I have NO IDEA about all this external hard drive stuff, transfer rate and a lot of the “lingo” every uses here on this forum. All I know is I wanted an external hard drive to backup my computer and the WD MyCloud was my choice. As a matter of fact I bought TWO of them. One to backup my computer and one to backup my backup. Makes sense right? (I did a little research first but it now seems I should have bought a USB backup to the MyCloud backup so in case I need a quick recovery I could plug it right back into my computer…see, I do read the forums!!! LOL)
Ok…I know you can’t hook these MyClouds right into the computer (which is a feature/option it should come with) so I know the data transfer has to be done via the router no matter what.
Ok, I un-box only one of my two new MyClouds, read the setup instructions and hook that bad boy up. I was struggling with downloading the software because so many YouTube reviews said it is worthless and basically you end up back at the user CP (dashboard) anyhow. So I just went bare bones. Anyhow, after hooking it up I go to my windows explorer, click on my network and there it is…perfect!!! I can see all my folders and I test dragged and dropped a few quick photos and it worked perfectly. HOORAY!!!
I then decide to proceed to a bigger scale transfer of files and this is where it all goes very bad. I decided to backup my full web development folder which is 104 gb. So I drag the folder over and the files start moving…slow. I was hoping this would speed up but it did not. After 4 hours I had a transfer rate of only 880 kb per second which is 3168000 kb per hour or 3.2 gb an hour. At this rate it would take 32.5 hours to transfer all those over and that is just unacceptable. No way I can live with that for sure.
Now I am almost 100% positive there is nothing wrong with my new MyCloud so I am pretty sure it has to do with my other hardware or settings I don’t have configured right…otherwise no body would buy this setup with that kind of transfer rate. After reading I am suspecting it is my router and I have no idea if the ethernet ports are those gigabit ones that everyone seems to talk about and how big of a difference that will make.
So my question to the gurus here are “what do I need to get this thing up to speed?” You guys know my hardware as I listed it all above. If it does turn out to be having to buy a new router then that is what I will have to do…I just wish I would have read that somewhere first. Now I have a second MyCloud also I can’t return since I bought it off eBay. My plan was to hook it also into the router and use the “Safepoint” feature to backup to it? is that a good idea or do I have this whole process wrong?
I just need some guidance here in basic easy to understand terms. Like I said I have no idea of the terminology I read here (Like RAID and so forth) so forgive me on that. I just want to make backups and not have to wait 5 days for it to happen.
Thank you in advance for any guidance!
P.S. - I forgot to add that in the middle of the backup yesterday my wireless got snuffed out and I lost all connection to my router!!! Took me hours to get it to work again. First I unplugged my router and plugged it back in…then I restarted my computer…still did not work…then I did a system restore…and that did not work. Finally I pulled the adapter out of the USB port and plugged it back in and it came back alive, thank god! I have never had this happen before until I was trying to transfer all those files at one time.