Hi there - I have some questions concerning the MyCloud product and was hoping for some enlightenment.
My unit reported it was “degraded” and I eventually figured out that I needed to “rebuild” the second drive. This took a long time, but eventually was showing good again. My question - given the drive is apparently fine, why did it all of a sudden declare itself degraded?? Only reason I knew something was up was the light on the front of the unit was flashing red for several months, so I finally got onto the web admin page and started sniffing around…
I bought this product because my laptop ran out of space and I was hoping to move a lot of my larger files (photos, etc) to the shared drive… What I am noticing is that a lot of programs do not recognize the WD unit as an external drive. For example, I have a Backup program that insists I put in a USB drive, but can’t see the WD at all… What am I missing there?
thanks for any ideas / insight! Much appreciated!