Newbie - Issue - formatting MBLD

WD Legacy Products My Book Live Duo
1

Hello Everyone,

I’m very new to this MBLD version of External drives.
So i bought a MBLD 8Tb from a friend and she has deleted everything from the drive, but on the MBLD UI page shows 3Gb as usage.
I don’t see any files in the drive but i can see a lot of empty folders. I want to free that 3Gb but so far i couldn’t find a solution. And none of the MBLD drives are shown in DIsk Management to format.

I ended up doing the Full Factory Restore but still the same.
Any solution for this???

[my OS - windows 8.1]

Pls. let me know
Thank you.

2

Hi unigalaxy,

It would be best to contact WD’s Technical Support about this issue.

To Contact WD for Technical Support
https://support.wdc.com/support/case.aspx?lang=en
The link below will allow you to call support.

3

Thanks a lot…I will do this now

4

Hello, unigalaxy,
Did WD ever help you solve this problem, or did you manage to figure it out on your own?
Thanks

5

Good Day,

I didn’t get any solution for that and I doubt it would take 3Gb for system files…doesn’t add up.

Thanks

Lahiru

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