Thanks to everyone yesterday answering questions about our 4 year old DX4000 and a failed hard drive (1 of 4 in the raid 5 array).
With the info you offered and I found on the web, I pulled the bad 2TB drive, the WD dashboard said the raid was degraded, saw a drive missing.
Then I installed .net 4.5 and the intel RST software. after a successful reboot, RST said similar things about a missing hard drive / raid degraded.
I bought a 3TB WD red drive and hot swapped into the box. The RST software offered to rebuild the array onto this drive.
Before I did that, I did a GRACEFUL shutdown and pulled each drive (one at a time with the box powered off), connected the disk via an external USB cradle and connected to an SBS 2011 server, I ran CrystalDiskInfo just to see if the old 3 or 1 new drive had problems / close to failure. The SBS box said before using the drive, it needs to be formatted. I SAID NO to that window. Crystal Drive info saw the drive info and said the SMART info looked OK.
I reinstalled the drives IN THE SAME LOCATIONS THEY WERE TAKEN FROM (all with the sentinel powered off) and booted up the box.
I got the startup failed 0xD9 message that others have talked about.
With the power off, I removed that 3TB Red drive (thinking the WD didn’t like the non compatible drive / won’t boot with it). Still that same 0xd9 error at bootup
With the box powered off, I remeoved and reseated each drive (again, making sure not to swap locations). same 0xd9 at startup
I do NOT need the data.
This is now just an experiment before I see about putting this on ebay
searching this forum, older pages about 0xd9 talk about making a restore thumb drive, but I can’t find that file.
which brings up a question: Should there have been DVDs that came with the box? A previous tech had supplied and installed it. I don’t see any WD disks or storage server disks around. Just the COA on the box itself with a license key.
The storage server OS is not in firmware, right? Are there needed files / disks / thumb drives that I need to have to do a clean reinstall of the OS? Should those have been supplied with the box? Would WD sell them? Are they available for download?
Any thoughts what of the many things I did was the cause of the 0xd9?
It was rebooted before / after the intel RST install yesterday, so that wasn’t the issue.
Putting each drive on the SBS box - is that enough to corrupt the drives? I DID not have it format / do anything to the drives while connected to the SBS
I did NOT mix up the order of drives relative to their slots in the DX4000.
Should having a non-compatible drive in one of the bays keep the box from booting? (and I put in the non-compatible drive thinking that with the RST software, I’d be OK. And the RST software saw that new drive)
I’m taking the DX4000 offsite with me, so feel free, if you are curious / have time, to suggest how to go about playing with this in an attempt to get it functional for sale on ebay.
and again, I don’t need the data. I’d just like to get this to boot up again.