New WD RED Pro password locked

I installed a new unopened WD Red Pro 6tb HDD, and i went to initialize it and it stated it was locked. I rebooted and set the intel rapid storage on and it loaded the HDD which asked for a password. This drive came from a sealed bag from the store. There is nothing on it so how do I reset it so there is no longer a password?

Hi @WS6,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: