New WD Clud Home not working

[tekram]

Could be a ISP/Router problem. It could be something as simple as ‘Parental Control’ setting in the router or an incompatible router. It may help others if you mention the country where this type of router and service is located. BTW, the My Cloud Home is a relatively cheap storage device in the USA.

ADSL ROUTERS THAT WORK WITH MyCloud Home?

Those other routers should work. The only thing I can think of are: UPnP not turned on, not supported or not working and even then the Proxy Relay connections should work Router firewall filtering or blocking TCP/IP traffic or ports Something DNS.local related on the router not allowing local lookup queries external IP changing and MCH servers not getting the updates, but then all routers should not work

ADSL ROUTERS THAT WORK WITH MyCloud Home?

Thanks for the reply. WD have a list of Routers that do not work, for various stated reasons. As I mentioned my TP-Link AC1200 (Archer D5) has no problems. Interestingly the list above includes a different TP-Link device. The last one I tried was the TP-LINK VR900, with no luck. UPNP was ‘ON’ and it discovered the Drive (shown in settings), but it never connected externally so its light kept flashing. Router Firewall was turned off. DNS settings were those that work with the AC1200. As yo…