Hey all, new member of the community here that is having A technical issue with a couple of new drives I have purchased.
I purchased 2x 4TB WD Black drives (WD4003FZEX) to replace my 3x 2TB WD Green drives (1x WD20EADS, 2x WD20EARS). I installed one of the Black drives in place of one of the old Greens and started my pc and navigated to ‘Disk Management’ but the drive was nowhere to be found. Couldn’t even find anything to initialize. I checked in Device Manager and found the drive listed under ‘Other Devices’ instead of ‘Disk Drives’ and it had a little white circle with a blue question mark against the drive icon. ( Edit: Sounds very similiar to this problem - http://community.wd.com/t5/Desktop-Mobile-Drives/6-Drives-All-Gone-Bad-At-Once/td-p/826383 )
I thought there might be a problem with the drive so I powered down and installed the second new WD Black and found the exact same issue, the HDD was in ‘Other Devices’ instead of ‘Disk Drives’.
I rebooted once more and checked the BIOS (UEFI). The drive was listed in there but said the capacity was 0.0GB!?
I tried swapping the old Green back in and it detected itself straight away again so there is nothing wrong with the power/cabling.
I am kind of lost where to go next, I am confident the drives are not DOA (I have never had an issue with a WD drive and what are the chances of them both being fried)
Any help would be much appreciated!