Just purchased a new WD 5TB external hard drive and plugged into USB on a Windows 7 PC. It shows correctly with all space free to use but it will not allow use as a backup. It seems the PC does not recognise it for this purpose. Can anyone suggest what has gone wrong?
Hello,
Please refer to the following KBA article: http://support-en.wd.com/app/answers/detail/a_id/3653/
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