New User

Trying to get set up get messages. We detect that you may be unable to configure device and access the device remotely. Can someone help me.

This might be related to the issue reported on this link:

http://community.wd.com/t5/WD-My-Cloud/NOTICE-WD2Go-com-and-WDMyCloud-com-users-in-relay-mode-are/td-p/706066