New user - question


#1

Hi Guys,

Just bought WD TV Live and cant seem to get sound out of this particular file.

Extension reads HD.x264.AC3.MVGroup.org.mkv

File plays perfect on Imac (using VLC player) but theres no sound when playing through WD unit.

System connected to surround system via HDMI (for what its worth) and I have had no other issues with new unit.

Using the latest beta firmware 

Any help appreciated

Regards.


#2

See here

http://community.wdc.com/t5/Firmware/If-your-having-sound-issues-aparently/td-p/32724


#3

Hi RickUK,

Thanks soooo much for your help.    Ran files through mkvmerge and all work well.

Extremely grateful - regards.