I am a new My Cloud user. I am not a computer/tech oriented person but I am young and comeptent so I can usually figure things out. My Cloud is my first time using any type of personal data backup. I would like to use it to back up two computers, both Apple laptops. One is running Snow Leopard and one is running Mavericks. I have been able to use the desktop app and drag files to the drive. This is easy but takes FOREVER! My older laptop crashed after several hours and only transferring a fraction of the files. Even the new laptop has literally been running since last night and still has a couple hundred files to go. Is that normal? Is there any way to avoid timeouts/crashes? Does it keep running if the computer goes to sleep? Can I close the computer while files are uploading?
Secondly, I have been unable to get time machine to work. I started a backup on my older computer and just like my experience with manually dragging and dropping files, it worked for several hours, got less than 10% done, and then said the backup could not be completed. I am getting error messages such as “Time Machine could not complete the backup - the backup disk is not available” and “Backup Failed - The backup on WDMyCloud is already in use.” Can both computers back up to My Cloud at the same time, or should I do one at a time (is that why I am getting these error messages)? What exactly does time machine save? All files on the computer (such as iTunes music)? What about configurations and settings?