Same problem for me since I upgrade to 3.06.14. My asus usb network adapter keeps transferring data over the network like crazy unlike before where I saw the once in while blink. The other problem I noticed is when pressing back when watching a video, the audio still plays for a second or two while in the view items menu, which did not happen before.
Which firmware were you using?
3.05.10 worked well with getting german content info on movies.
What exactly happened?
When now using the option āget content infoā or even ārescan infoā, all i get is english meta informations - no more german meta informations. The movieās description as well as title are in english (also for almost scanned movies).
What were you doing?
Installing the latest firmware from the device connected to internet.
What hardware and media were you using?
WD TV Live Hub Media Center with NAS storage connected via RJ45 Ethernet.
Does it happen every time?
Since the latest firmware was installed
Does it happen with previous firmware?
No.
Does power cycling the unit solve it?
No, it didnāt. Multiple attempts.
Does resetting to factory defaults solve it?
No.
Have you tried this on other devices?
N/A.
What other options did you try?
1.) (Using german system language without resetting factory defaults):
1.1.) - downgraded from f/w 3.06.14 to 3.05.10
1.2.) - Result: getting german movie content info works again
2.) (Using german system language):
2.1.) - updated from f/w 3.05.10 to 3.06.14
2.2.) - Result: getting german content info doesnāt work (resetting factory defaults or not - it makes no difference)
3.) (Using german system language and f/w 3.06.14):
3.1.) - changed system language from german to english
3.2.) - changed system language from english back to german
3.3.) - Result: getting german content info doesnāt work (resetting factory defaults or not - it makes no difference)
4.) (Using german system language and f/w 3.06.14):
4.1.) - changed system language from german to english
4.2.) - downgraded from f/w 3.06.14 to 3.05.10
4.3.) - did a factory reset
4.4.) - updated to from f/w 3.05.10 to 3.06.14
4.5.) - did a factory reset again
4.6.) - changed system language from english back to german
4.7.) - Result: getting german content info doesnāt work (resetting factory defaults or not - it makes no difference)
What i figured out:
-
When using firmware 3.05.10 and changing from german system language to english system language and trying to get content info on several movies, then i get english content infos.
-
When using firmware 3.05.10 and changing from english system language back to german system language and trying to get content info on several movies, then i get german content infos.
My firmware give me the same error: "
Ā āNew firmware update failed due to network connection error. Please check your network connection and try again.ā after it says it has reached 100%. I have restarted everythig and nothing has worked.Ā
Has anyone else come acorss this problem?Ā
Well, I answered my own questionā¦ Itās still a problem.
Iāll be honest Western Digital, this is extremely frustratingā¦Ā One of the reasons I purchased your set top box over many others was the fact that it had component video outputs, and as of all firmwares following 3.0.28 those stop working upon upgrade and reboot.
New features are wonderful, and certainly look good when advertising your products, but if basic functionality is ignored for āshiny new featuresā, customers will just give up.
Iāll be happy to supply any information you need to diagnose and troubleshoot this, just please address it.
~Phil
hey Guys,
Im just downloading the newest firmware and will update it.
However im still wondeing how to handle the issue with the extremenly slow compiing of the library and that everytime you turn on the player it compiles it again. I have 3TB external HDD and it takes ages to finish.
Is there a way to save once the compiled libraray and every time just to add the new stuff and re-save it?
Its really frustrating and uncomvinient and spoils the brilliant overview of the product?
and by any chance do anyone knows if the new my net 900/central routers will go along well with WD live hub? I want to avoid using an external wireless adapter in one of the ports and still connect the WD hub with a laptop and internet. The only way i can think of is with cableā¦ .
I guess the small issues and bug with the my net 900/central router will be fixed with the first update of its firmwareā¦
Still having the same issues with MLB.TV crashing the box several times during a game.
Still having an issue with the media library stopping at 4 files.
āHowever im still wondeing how to handle the issue with the extremenly slow compiing of the library and that everytime you turn on the player it compiles it again. I have 3TB external HDD and it takes ages to finish.ā
Some of us that had this problem were using a Harmony remote. When the remote sent the signal to shut down, it was a long signal which completely shut the unit down instead of putting it into standby. If you are using another remote, that may be your problem. You are capable of changing the timing with your Harmony software if that is your remote. If not, you may want to make sure you are doing a quick button turn off to go into standby mode vs complete shut off which causes the unit to compile data at each startupā¦ Just some info for ya
āand by any chance do anyone knows if the new my net 900/central routers will go along well with WD live hub? I want to avoid using an external wireless adapter in one of the ports and still connect the WD hub with a laptop and internet. The only way i can think of is with cableā¦ .ā
I use Ā WD Livewire Powerline unitsĀ to connect my hub & my streaming live to my network, I have no problems with lag.Ā
emigre83, I get the exact same error. Iāve tried 4 times already, and I still get the same error.
Anybody knows how to fix this?? This is extremely frustrating.
I missed the original message, but from emigre83ās message, it sounds like youāre having problems updating fw over the network? If so, my suggestion is to download the fw & do the manual update. I do this everytime with no problems of completion, and itās actually faster too with the extra steps because the unit doesnāt have to download since it has the files attached alreadyā¦
mwalker208: Humā¦ Interesting. I could definitely try that, but have no idea how to proceed to install the FW if downloaded from another computer. Is there a āhow toā guide somewhere I could follow?
WD TV Live Hub Product UpdateĀ
Ā
That page has the fw to download & the instructions below. Anytime there is a new fw out, it will be in the 1st post of the new fwā¦
Thank you for the promp reply!
I use the standard WD remote that was included in the packageā¦ However it is strange that they havent worked on that in the firmware to be able to save the library as a winamp playlist e.g. and to able to load it instantly! As the more data you have, expecially photos and hundreds of thousand files its really a bit frustratingā¦ Hope they can work on this in furtureā¦ besides this the HUB is amazing.
yeap its a solution but currently I have a standard buffalo router but have some problems with installing and connecting it via āairlink 101 wirelss n 150ā adapter that uses one of the 2 usb ports. The workaround is to connect it via cableā¦
The new router from WD looks amazing and 2 extra TB wont do any harm Hope they will work on the firmware updates as some issues already poped up.
Did the new update and only one or two mkv files play, still get the message that the file is not supported.
glen
You have only ever done 3 posts. All three are worded the same, you provide no info on what files, did they work before etc.
Use this app
http://mediainfo.sourceforge.net/en
And paste in the info from a file that does not work.
glenthomas12 wrote:
Did the new update and only one or two mkv files play, still get the message that the file is not supported.
Post the mediainfo of a file which does not play. mkv is a container and the internal codec may not be supported by the player.
http://mediainfo.sourceforge.net/en (free)
Do a custom install and untick the āextraā boxes if you donāt want the bundled software.
Thanks a bunch!
Iāll try that first thing in the morning.
joce.
The steps on the page donāt make much senseā¦
4.Ā Press HOME, and then select the Settings bar.
How do you select the settings bar?Ā
- Select the firmware upgrade icon, and press ENTER.
The icon was never presented to me. The only way the upgrade icon is ever presented to me is when I choose to auto-check for upgrades from the internetā¦
Basically, I could not follow the steps presented onĀ WD TV Live Hub Product UpdateĀ to completion.
However, after many days where I was getting an error saying it there was an error with the download after reaching 100%, I managed to download AND upgrade today. So the problem with manual update is no longer relevant.
Cheers!
joce.