# New Release - Firmware Version 1.04.31\_B for WD TV Live Plus (4/12/11) **URL:** \ **Category:** WD TV Live Firmware\ **Created:** [April 12, 2011, 6:02pm UTC](https://community.wd.com/t/new-release-firmware-version-1-04-31-b-for-wd-tv-live-plus-4-12-11/46490 "2011-04-12T18:02:33Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Bill\_S](https://sea2.discourse-cdn.com/wd/user_avatar/community.wd.com/bill_s/32/19775_2.png) [@Bill\_S](https://community.wd.com/u/Bill_S)\ **Post date:** [April 12, 2011, 6:02pm UTC](https://community.wd.com/t/new-release-firmware-version-1-04-31-b-for-wd-tv-live-plus-4-12-11/46490/1 "2011-04-12T18:02:33Z")
WD is happy to announce our latest firmware update for the WD TV Live Plus Media Player.     - For the firmware update and release notes please check out the [WD TV Live Plus Product Update](http://www.wdc.com/wdproducts/updates/?family=wdfwdtv_liveplus) page. - For instructions on how to do either an automatic or manual update, please refer to [Answer ID 5343: How to update the firmware on a WD TV Live HD Media Player](http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=5343). Please post your experiences here in this thread. ---
**Author:** ![JustinBeaird](https://avatars.discourse-cdn.com/v4/letter/j/a587f6/32.png) [@JustinBeaird](https://community.wd.com/u/JustinBeaird)\ **Post date:** [April 12, 2011, 7:54pm UTC](https://community.wd.com/t/new-release-firmware-version-1-04-31-b-for-wd-tv-live-plus-4-12-11/46490/2 "2011-04-12T19:54:28Z")
YAY Netflix 3.0 and search  :) any idea when we can expect  hulu plus? ---
**Author:** ![tjkaz](https://avatars.discourse-cdn.com/v4/letter/t/d9b06d/32.png) [@tjkaz](https://community.wd.com/u/tjkaz)\ **Post date:** [April 12, 2011, 8:21pm UTC](https://community.wd.com/t/new-release-firmware-version-1-04-31-b-for-wd-tv-live-plus-4-12-11/46490/3 "2011-04-12T20:21:58Z")
> bill\_s wrote: > WD is happy to announce our latest firmware update for the WD TV Live Plus Media Player.   >   > - For the firmware update and release notes please check out the [WD TV Live Plus Product Update](http://www.wdc.com/wdproducts/updates/?family=wdfwdtv_liveplus) page. > - For instructions on how to do either an automatic or manual update, please refer to [Answer ID 5343: How to update the firmware on a WD TV Live HD Media Player](http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=5343). > > > Please post your experiences here in this thread. Another 4 hours or so of work time on the West Coast (US) so will have to wait a while to try the update. šŸ˜¢ Bill\_s, can you say if any of the reported ā€œissuesā€ noted in 1.04.31\_V version (those applicable) have been addressed in this release? Thanks. ---
**Author:** ![Lawrence](https://avatars.discourse-cdn.com/v4/letter/l/2bfe46/32.png) [@Lawrence](https://community.wd.com/u/Lawrence)\ **Post date:** [April 12, 2011, 8:34pm UTC](https://community.wd.com/t/new-release-firmware-version-1-04-31-b-for-wd-tv-live-plus-4-12-11/46490/4 "2011-04-12T20:34:13Z")
@tjkaz If you click on the link and goto the product update page you will be able to read the realease notes   [Please see Release Notes for details.](http://support.wdc.com/download/notes/WDTV_Live_Plus_ReleaseNotes_1_04_31_B.pdf) ---
**Author:** ![nutbar](https://avatars.discourse-cdn.com/v4/letter/n/edb3f5/32.png) [@nutbar](https://community.wd.com/u/nutbar)\ **Post date:** [April 12, 2011, 8:40pm UTC](https://community.wd.com/t/new-release-firmware-version-1-04-31-b-for-wd-tv-live-plus-4-12-11/46490/5 "2011-04-12T20:40:55Z")
Netflix Canada works!  šŸ˜µ ---
**Author:** ![Lawrence](https://avatars.discourse-cdn.com/v4/letter/l/2bfe46/32.png) [@Lawrence](https://community.wd.com/u/Lawrence)\ **Post date:** [April 12, 2011, 8:43pm UTC](https://community.wd.com/t/new-release-firmware-version-1-04-31-b-for-wd-tv-live-plus-4-12-11/46490/6 "2011-04-12T20:43:36Z")
> nutbar wrote: > Netflix Canada works!  šŸ˜µ Is that what you see with the new firmware update? If you say it works then I think its a bug and soon as netflix finds out it will be removed. I dont believe its official NET FLIX CANADA is not on the new firmwares release notes. ---
**Author:** ![nutbar](https://avatars.discourse-cdn.com/v4/letter/n/edb3f5/32.png) [@nutbar](https://community.wd.com/u/nutbar)\ **Post date:** [April 12, 2011, 8:54pm UTC](https://community.wd.com/t/new-release-firmware-version-1-04-31-b-for-wd-tv-live-plus-4-12-11/46490/7 "2011-04-12T20:54:26Z")
I can log into Netflix Canada, but when I try to watch a movie I get this: ![](https://global.discourse-cdn.com/wd/original/3X/d/0/d0f112b716016d7354cf698d5e77ce13f6a68e5d.jpeg) I get the same message on my Live Hub and my Live Plus ---
**Author:** ![Lawrence](https://avatars.discourse-cdn.com/v4/letter/l/2bfe46/32.png) [@Lawrence](https://community.wd.com/u/Lawrence)\ **Post date:** [April 12, 2011, 9:03pm UTC](https://community.wd.com/t/new-release-firmware-version-1-04-31-b-for-wd-tv-live-plus-4-12-11/46490/8 "2011-04-12T21:03:23Z")
Well Net FLIX 3.0 is supported on THE WD TV LIVE HUB Firmware just released today. The 3.0 might have something to do with Canada. Netflix users are required to re-register their device when moving from Netflix 2.0 to Netflix 3.0. ---
**Author:** ![nutbar](https://avatars.discourse-cdn.com/v4/letter/n/edb3f5/32.png) [@nutbar](https://community.wd.com/u/nutbar)\ **Post date:** [April 12, 2011, 9:09pm UTC](https://community.wd.com/t/new-release-firmware-version-1-04-31-b-for-wd-tv-live-plus-4-12-11/46490/9 "2011-04-12T21:09:27Z")
> Lawrence wrote: > Well Net FLIX For canada is supported on THE WD TV LIVE HUB > Firmware just released today. > Please post your experiences at the link below.   >   > [http://community.wdc.com/t5/Firmware/New-Release-Firmware-Version-2-05-08-for-WD-TV-Live-Hub-4-12-11ā€¦](http://community.wdc.com/t5/Firmware/New-Release-Firmware-Version-2-05-08-for-WD-TV-Live-Hub-4-12-11/td-p/170734) Actually, I get exactly the same message on my Live Hub as I get on my Live Plus. ---
**Author:** ![Lawrence](https://avatars.discourse-cdn.com/v4/letter/l/2bfe46/32.png) [@Lawrence](https://community.wd.com/u/Lawrence)\ **Post date:** [April 12, 2011, 9:12pm UTC](https://community.wd.com/t/new-release-firmware-version-1-04-31-b-for-wd-tv-live-plus-4-12-11/46490/10 "2011-04-12T21:12:06Z")
Try giving them a callā€¦ Net flix customer support (800) 585-8131 ---
**Author:** ![ricardodegracia](https://avatars.discourse-cdn.com/v4/letter/r/e5b9ba/32.png) [@ricardodegracia](https://community.wd.com/u/ricardodegracia)\ **Post date:** [April 12, 2011, 9:15pm UTC](https://community.wd.com/t/new-release-firmware-version-1-04-31-b-for-wd-tv-live-plus-4-12-11/46490/11 "2011-04-12T21:15:06Z")
Canadian dudes are going to be verry happy with the new firmware update Netflix is available in Canada !! lol :smileyvery-happy: ---
**Author:** ![blueribb](https://avatars.discourse-cdn.com/v4/letter/b/a587f6/32.png) [@blueribb](https://community.wd.com/u/blueribb)\ **Post date:** [April 12, 2011, 9:18pm UTC](https://community.wd.com/t/new-release-firmware-version-1-04-31-b-for-wd-tv-live-plus-4-12-11/46490/12 "2011-04-12T21:18:02Z")
Three questions before I try this new firmware: 1 - Why was the PLUS version released 6 days after the non-plus version ? 2 - Is there any difference between the 2 versions and should we expect the same problems being reported in the non-plus thread ? 3 - Is a direct rollback to .22 possible ? ---
**Author:** ![nutbar](https://avatars.discourse-cdn.com/v4/letter/n/edb3f5/32.png) [@nutbar](https://community.wd.com/u/nutbar)\ **Post date:** [April 12, 2011, 9:36pm UTC](https://community.wd.com/t/new-release-firmware-version-1-04-31-b-for-wd-tv-live-plus-4-12-11/46490/13 "2011-04-12T21:36:45Z")
> Lawrence wrote: > Try giving them a callā€¦ >   > Net flix customer support (800) 585-8131 I called.  They told me WD TV is only supported in the USA.  šŸ˜  ---
**Author:** ![RoofingGuy](https://avatars.discourse-cdn.com/v4/letter/r/e68b1a/32.png) [@RoofingGuy](https://community.wd.com/u/RoofingGuy)\ **Post date:** [April 12, 2011, 9:39pm UTC](https://community.wd.com/t/new-release-firmware-version-1-04-31-b-for-wd-tv-live-plus-4-12-11/46490/14 "2011-04-12T21:39:32Z")
> blueribb wrote:\> 1 - Why was the PLUS version released 6 days after the non-plus version ? Iā€™d guess because the PLUS version needed to have the new NetFlix API compiled in once it got released, whereas the Live didnā€™t. > 2 - Is there any difference between the 2 versions and should we expect the same problems being reported in the non-plus thread ? Iā€™d guess yes, for the most partā€¦ weā€™ll have to see what users report. > 3 - Is a direct rollback to .22 possible ? Like [this](http://download.wdc.com/wdtv/Rollback_wdtvlive_1.04.22_B.zip)? ---
**Author:** ![Lawrence](https://avatars.discourse-cdn.com/v4/letter/l/2bfe46/32.png) [@Lawrence](https://community.wd.com/u/Lawrence)\ **Post date:** [April 12, 2011, 9:45pm UTC](https://community.wd.com/t/new-release-firmware-version-1-04-31-b-for-wd-tv-live-plus-4-12-11/46490/15 "2011-04-12T21:45:53Z")
@ nutbar Did you reregister your device after the firmware update? ---
**Author:** ![tjkaz](https://avatars.discourse-cdn.com/v4/letter/t/d9b06d/32.png) [@tjkaz](https://community.wd.com/u/tjkaz)\ **Post date:** [April 12, 2011, 9:52pm UTC](https://community.wd.com/t/new-release-firmware-version-1-04-31-b-for-wd-tv-live-plus-4-12-11/46490/16 "2011-04-12T21:52:19Z")
> Lawrence wrote: > @tjkaz > If you click on the link and goto the product update page you will be able to read the realease notes >   [Please see Release Notes for details.](http://support.wdc.com/download/notes/WDTV_Live_Plus_ReleaseNotes_1_04_31_B.pdf) I read the notes - and not what I asked.  Specifically not what I asked. For example, do you read anything in the 1.04.31\_V release notes about washed-out/too bright screens, purple images, and the litany of other issues/complaints contained within the 18 pages (and counting) of posts under that release announcment? ---
**Author:** ![nutbar](https://avatars.discourse-cdn.com/v4/letter/n/edb3f5/32.png) [@nutbar](https://community.wd.com/u/nutbar)\ **Post date:** [April 12, 2011, 9:53pm UTC](https://community.wd.com/t/new-release-firmware-version-1-04-31-b-for-wd-tv-live-plus-4-12-11/46490/17 "2011-04-12T21:53:23Z")
> Lawrence wrote: > @ nutbar >   > Did you reregister your device after the firmware update? It was never activated on Netflix in the first place.  Under the old activation code system, you couldnā€™t even log into Netflix Canada, except when there was a bug on the Netflix activation servers from April 1st to April 8th 2011.  I didnā€™t renew my Netflix account in the bug window, so I missed out. ---
**Author:** ![hole71](https://avatars.discourse-cdn.com/v4/letter/h/2acd7d/32.png) [@hole71](https://community.wd.com/u/hole71)\ **Post date:** [April 12, 2011, 10:47pm UTC](https://community.wd.com/t/new-release-firmware-version-1-04-31-b-for-wd-tv-live-plus-4-12-11/46490/18 "2011-04-12T22:47:38Z")
Still does not work for VOB from network shares! Iā€™m going to return it back to store ---
**Author:** ![blueribb](https://avatars.discourse-cdn.com/v4/letter/b/a587f6/32.png) [@blueribb](https://community.wd.com/u/blueribb)\ **Post date:** [April 12, 2011, 11:31pm UTC](https://community.wd.com/t/new-release-firmware-version-1-04-31-b-for-wd-tv-live-plus-4-12-11/46490/19 "2011-04-12T23:31:24Z")
All my VOBā€™s play perfectly from network shares - as long as theyā€™re in VIDEO\_TS folders and you press PLAY on the folder, not the individual VOB files. If I try and play an individual VOB file by itself, I sometimes get stuttering and loss of audio. WD TV Live Plus Yamaha RX-V765 AV Receiver (2010) Sony KDL-46XBR6 (2009) Current FW: 1.04.22\_B Windows XP & Windows 7 Verizon FIOS Wired 10/100 Network - Actiontec MI424WR ---
**Author:** ![brutek](https://avatars.discourse-cdn.com/v4/letter/b/a9a28c/32.png) [@brutek](https://community.wd.com/u/brutek)\ **Post date:** [April 12, 2011, 11:40pm UTC](https://community.wd.com/t/new-release-firmware-version-1-04-31-b-for-wd-tv-live-plus-4-12-11/46490/20 "2011-04-12T23:40:59Z")
Just received my new WD TV Live Plus and I updated to firmware 1.04.31\_B Using a Synology NAS on wired 100Mbit/s network pressing play on the VIDEO\_TS folders: 1. The menu system does not workā€“it skips directly to the movie. 2. The ā€œOptionsā€ has the menu option greyed out for every movie. The movies play correctly, I just cannot get to the menu which is annoying for multi-episodic DVDs and no bonus features. Anyone having the same issues? [Next page](https://community.wd.com/t/new-release-firmware-version-1-04-31-b-for-wd-tv-live-plus-4-12-11/46490.md?page=2)