Thank you for your prompt reply and the information you supplied.
A perusal of the link you shared showed some tangential posts but that link was not found by any searches I did. I realize that knowing the right nomenclature allows you to find the right information but network novices like me are not going to know the right words. Searching for ‘File Manager’, ‘MyCloud’ and ‘not showing in Network section of File Manager’ led to general information that did not address my questions nor indicate any actions. Looking for SMB1 helped but this is not a word I should know and I should not have to learn about networking to have a question answered.
The original question being why can I not see the My Cloud in File Manager after moving to Windows 10?
This leads to your second response which was you/some staff/the company are engaged in a solution. That answer was what I was seeking. A time frame would also help but even I realize that might not be possible to indicate such information. Given your statement, you indicate the problem is with Microsoft, and that may be true, but it is your product I am using. When I can’t find either a solution or an indication that you are searching for a solution, that is what can get frustrating. The WD Community has been helpful and much appreciated but they are not the company, though company staff do respond there.
A clear, “we know there is an issue on [blank] and are working on it” would help a lot. Whether the issue is Western Digital’s or Microsoft’s is irrelevant to me. Your product, you should post something about it. A post with known issues that can be easily found and perused (in common language terms) would also help.