New mybookworld live not working

have connected up my new drive, followed setup and installed Smartware, but when i click on the program in the start menu, nothing happens. 

uninstalled the mionet from my previous wd installation, uninstalled all wd applications including the new smartware, downloaded again and reinstalled, but still nothing working

very frustrated and time consuming, anyone able to help?


What OS are you running?

Make sure that you have all the windows updates already installed and that the flash player and JAVA plugins are up to date.