I just bought a My Passport Ultra drive after my dad started using this including the Smart Ware Pro for backing up his photo gallery this way.
First problem is when I hook my new drive up and realize it has to be reformatted since it’s NTFS.
I do this using the WD Drive Utility supplied on the drive, and after this the drive is ok.
But now it’s not showing up in the WD SmartWare…
What can I do?! I bought this drive as a backup disk, and the SUPPLIED backup software doesn’t recognize it!!!
