I just purchased a My Duo. I currently have a My Cloud device that will no longer be supported. I want to migrate all the data from the old device to the new device, but I cannot get WD Discovery to see both units. It recognizes the new one but not the old. What am I doing wrong?
Hi @TomRIggs,
Please be informed that we request to take a backup from NAS to USB, then you can back from USB to new NAS.
Please refer following articles:
