My new My Book 4TB won’t come on. I plugged it in exactly as shown on the warranty booklet inside the box, even went online to double-check I was doing it properly, in right order, etc. I had. But … no action on the My Book. I manually downloaded WD Discovery, and some other software components for Windows 10. I can “eject” it, but my Windows Explorer doesn’t see it. When attempting first backup, I got a message that there was “No writable partition” or something like that. There is no light on. There is no humming to indicate that the unit comes on.
Where did I go wrong?!
I’m a computer for dummies type. I don’t know programming without a step-by-step how-to. But this is not my first My Book. The prior one operated beautifully right out of the box for a few years, until it didn’t. Now this one seems to be unworkable at all.
