New MBL, won't exit standby mode

Found the forums when searching about this problem. I just got a 1TB MBL and install went well on my pc and Iphone. Transferred about 10gb worth of videos to the drive after install. The drive refuses to come out of standby mode though. I restarted it and it works fine but once it goes into standby again it’s all she wrote.

I see post upon post about how this drive comes out of standby all the time but virtually nothing about the opposite that I’m experiencing. Any thoughts or suggestions before I schedule a return via Amazon?

Try updating the firmware to the latest version, if the problem continues do a factory restore.