New Macbook Pro: Unviewable Drive with USB C Adaptor


I’ve had no problems with my hard drive on my 2010 Macbook Pro, but the transition to the new USB C-only Macbook Pro has been giving me some problems. Most adaptors I’ve bought don’t seem to work, and I’m wondering if it’s to do with there being insufficient power for the drive.

I’ve posted a screenshot of the information I have - it seems it has been physically detected but is unreadable.

Can anyone help confirm this?

Thank you very much in advance!


Hi wdguser,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.