I got a new laptop and am trying to set up My Passport Ultra metal 2TB external hard drive. I got the utilities manager and security apps to install fine but I can not get the back up app to recognize my hard drive any suggestions?
Foggy memory BUT … On my last MyPassport Ultra 1st hookup I recall the Same and “think” that I just had to Clk “Add a Backup Plan” for WD Backup to “reveal” the Drive". After that You may have to use the > button to scroll to the Drive that could be hidden. I rotate 3 and they are often hidden requiring the scroll > use to find and clk on for Start a Backup or Files to Copy Edits.