New laptop/old ext hard drive

I connected my WD external hard drive to my new laptop to install the software and did a backup.  I assume the files for my old laptop are stored in the “additional files”.  How do I access these.  They do not highlight when I choose the retrieve option.

Maureen

Hello,
 
Additional files, are files that are outside of the category of Video, Music, Documents, for example, .CAD or Quickbook files to recover your files you can either explore the smartware.swstor folder inside the external hard drive.