New ISP and Office Location, can't access device locally, but online from files.mycloud

I have a DL4100, we’ve used it for the last few years. I’ve moved it before, and not had a problem, but today at the new office setup I’m having a hard time. I have the DL4100 plugged into the switch that is of course plugged into the modem. My computer is also plugged into the switch. When I go to and log in, I can see the device and access it’s contents. However when I go to http://wdmyclouddl4100/ I’m not able to reach the dashboard. “This site can’t be reached
wdmyclouddl4100 ’s server IP address could not be found” And it is not showing up in my “Network” area of Windows Explorer.

I didn’t really want to do a reset or anything, but I guess if that’s the best case scenario. Thanks for the help!

Try use the DL4100’s IP address instead of wdmyclouddl4100 and see what happens.

Thanks for trying. But no that won’t do it either.

Now, files.mycloud won’t even let me log in. So frustrating.