G’day all!
Grateful for some help from the Community to confirm that I have problems with my internal hard drive.
I just installed a new WD Red 3TB drive into my microserver (Fedora 27 / Amahi) to use as a back-up destination target. I was running initial backups overnight and woke up this morning to find SMART errors suggesting that failure of the drive is imminent.
However, when I run the smartmontools short offline self-test, the tool comes back and says "Completed without error:
In case this has anything to do with it, the overnight backup run failed due to a power failure sometime in the night, but the server successfully restarted once power was restored and was running when I check it in the morning.
The drive has less than 5 days run life. Before I go down the warranty replacement path, I would be grateful if knowledgeable users in the community could review the SMART report information below to confirm that I have a problem and should seek warranty replacement or suggest further diagnostic tests.
Thanks for your help!
Carl
Full SMART Status Report
smartctl 6.5 2016-05-07 r4318 [x86_64-linux-4.18.13-100.fc27.x86_64] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Model Family: Western Digital Red
Device Model: WDC WD30EFRX-68N32N0
Serial Number: WD-Delete
LU WWN Device Id: 5 0014ee 2652798fa
Firmware Version: 82.00A82
User Capacity: 3,000,592,982,016 bytes [3.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 5400 rpm
Form Factor: 3.5 inches
Device is: In smartctl database [for details use: -P show]
ATA Version is: ACS-3 T13/2161-D revision 5
SATA Version is: SATA 3.1, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is: Thu Nov 1 08:13:17 2018 ACDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is: Unavailable
APM feature is: Unavailable
Rd look-ahead is: Enabled
Write cache is: Disabled
ATA Security is: Disabled, NOT FROZEN [SEC1]
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.
See vendor-specific Attribute list for failed Attributes.
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: (30000) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 321) minutes.
Conveyance self-test routine
recommended polling time: ( 5) minutes.
SCT capabilities: (0x303d) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAGS VALUE WORST THRESH FAIL RAW_VALUE
1 Raw_Read_Error_Rate POSR-K 100 253 051 - 0
3 Spin_Up_Time POS–K 100 253 021 - 0
4 Start_Stop_Count -O–CK 100 100 000 - 5
5 Reallocated_Sector_Ct PO–CK 133 133 140 NOW 1963
7 Seek_Error_Rate -OSR-K 132 080 000 - 1285
9 Power_On_Hours -O–CK 100 100 000 - 111
10 Spin_Retry_Count -O–CK 100 253 000 - 0
11 Calibration_Retry_Count -O–CK 100 253 000 - 0
12 Power_Cycle_Count -O–CK 100 100 000 - 5
192 Power-Off_Retract_Count -O–CK 200 200 000 - 3
193 Load_Cycle_Count -O–CK 200 200 000 - 21
194 Temperature_Celsius -O—K 116 110 000 - 34
196 Reallocated_Event_Count -O–CK 102 102 000 - 98
197 Current_Pending_Sector -O–CK 200 200 000 - 0
198 Offline_Uncorrectable ----CK 100 253 000 - 0
199 UDMA_CRC_Error_Count -O–CK 200 200 000 - 0
200 Multi_Zone_Error_Rate —R-- 100 253 000 - 0
||||||_ K auto-keep
|||||__ C event count
||||___ R error rate
|||____ S speed/performance
||_____ O updated online
|______ P prefailure warning
ATA_READ_LOG_EXT (addr=0x00:0x00, page=0, n=1) failed: scsi error badly formed scsi parameters
Read GP Log Directory failed
SMART Log Directory Version 1 [multi-sector log support]
Address Access R/W Size Description
0x00 SL R/O 1 Log Directory
0x01 SL R/O 1 Summary SMART error log
0x02 SL R/O 5 Comprehensive SMART error log
0x04 SL R/O 8 Device Statistics log
0x06 SL R/O 1 SMART self-test log
0x09 SL R/W 1 Selective self-test log
0x30 SL R/O 9 IDENTIFY DEVICE data log
0x80-0x9f SL R/W 16 Host vendor specific log
0xa0-0xa7 SL VS 16 Device vendor specific log
0xa8-0xb6 SL VS 1 Device vendor specific log
0xb7 SL VS 56 Device vendor specific log
0xbd SL VS 1 Device vendor specific log
0xc0 SL VS 1 Device vendor specific log
0xe0 SL R/W 1 SCT Command/Status
0xe1 SL R/W 1 SCT Data Transfer
SMART Extended Comprehensive Error Log (GP Log 0x03) not supported
SMART Error Log Version: 1
Warning: ATA error count 37696 inconsistent with error log pointer 2
ATA Error Count: 37696 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It “wraps” after 49.710 days.
Error 37696 occurred at disk power-on lifetime: 111 hours (4 days + 15 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
04 61 02 00 00 00 a0 Device Fault; Error: ABRT
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
ef 10 02 00 00 00 a0 08 05:35:57.489 SET FEATURES [Enable SATA feature]
ec 00 00 00 00 00 a0 08 05:35:57.489 IDENTIFY DEVICE
ef 03 46 00 00 00 a0 08 05:35:57.489 SET FEATURES [Set transfer mode]
ef 10 02 00 00 00 a0 08 05:35:57.489 SET FEATURES [Enable SATA feature]
ec 00 00 00 00 00 a0 08 05:35:57.488 IDENTIFY DEVICE
Error 37695 occurred at disk power-on lifetime: 111 hours (4 days + 15 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
04 61 46 00 00 00 a0 Device Fault; Error: ABRT
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
ef 03 46 00 00 00 a0 08 05:35:57.489 SET FEATURES [Set transfer mode]
ef 10 02 00 00 00 a0 08 05:35:57.489 SET FEATURES [Enable SATA feature]
ec 00 00 00 00 00 a0 08 05:35:57.488 IDENTIFY DEVICE
c8 00 08 00 00 00 e0 08 05:35:57.483 READ DMA
ef 10 02 00 00 00 a0 08 05:35:57.483 SET FEATURES [Enable SATA feature]
Error 37694 occurred at disk power-on lifetime: 111 hours (4 days + 15 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
04 61 02 00 00 00 a0 Device Fault; Error: ABRT
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
ef 10 02 00 00 00 a0 08 05:35:57.489 SET FEATURES [Enable SATA feature]
ec 00 00 00 00 00 a0 08 05:35:57.488 IDENTIFY DEVICE
c8 00 08 00 00 00 e0 08 05:35:57.483 READ DMA
ef 10 02 00 00 00 a0 08 05:35:57.483 SET FEATURES [Enable SATA feature]
ec 00 00 00 00 00 a0 08 05:35:57.482 IDENTIFY DEVICE
Error 37693 occurred at disk power-on lifetime: 111 hours (4 days + 15 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
04 61 08 00 00 00 e0 Device Fault; Error: ABRT 8 sectors at LBA = 0x00000000 = 0
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
c8 00 08 00 00 00 e0 08 05:35:57.483 READ DMA
ef 10 02 00 00 00 a0 08 05:35:57.483 SET FEATURES [Enable SATA feature]
ec 00 00 00 00 00 a0 08 05:35:57.482 IDENTIFY DEVICE
ef 03 46 00 00 00 a0 08 05:35:57.482 SET FEATURES [Set transfer mode]
ef 10 02 00 00 00 a0 08 05:35:57.482 SET FEATURES [Enable SATA feature]
Error 37692 occurred at disk power-on lifetime: 111 hours (4 days + 15 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
04 61 02 00 00 00 a0 Device Fault; Error: ABRT
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
ef 10 02 00 00 00 a0 08 05:35:57.483 SET FEATURES [Enable SATA feature]
ec 00 00 00 00 00 a0 08 05:35:57.482 IDENTIFY DEVICE
ef 03 46 00 00 00 a0 08 05:35:57.482 SET FEATURES [Set transfer mode]
ef 10 02 00 00 00 a0 08 05:35:57.482 SET FEATURES [Enable SATA feature]
ec 00 00 00 00 00 a0 08 05:35:57.481 IDENTIFY DEVICE
SMART Extended Self-test Log (GP Log 0x07) not supported
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
1 Short offline Completed without error 00% 111 -
2 Short offline Completed without error 00% 111 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
SCT Status Version: 3
SCT Version (vendor specific): 258 (0x0102)
SCT Support Level: 1
Device State: Active (0)
Current Temperature: 33 Celsius
Power Cycle Min/Max Temperature: 33/34 Celsius
Lifetime Min/Max Temperature: 20/40 Celsius
Under/Over Temperature Limit Count: 0/0
Vendor specific:
01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
SCT Temperature History Version: 2
Temperature Sampling Period: 1 minute
Temperature Logging Interval: 1 minute
Min/Max recommended Temperature: 0/65 Celsius
Min/Max Temperature Limit: -41/85 Celsius
Temperature History Size (Index): 478 (425)
Index Estimated Time Temperature Celsius
426 2018-11-01 00:16 40 *********************
… …(107 skipped). … *********************
56 2018-11-01 02:04 40 *********************
57 2018-11-01 02:05 39 ********************
… …( 17 skipped). … ********************
75 2018-11-01 02:23 39 ********************
76 2018-11-01 02:24 ? -
77 2018-11-01 02:25 33 **************
… …( 2 skipped). … **************
80 2018-11-01 02:28 33 **************
81 2018-11-01 02:29 34 ***************
… …( 67 skipped). … ***************
149 2018-11-01 03:37 34 ***************
150 2018-11-01 03:38 33 **************
… …(220 skipped). … **************
371 2018-11-01 07:19 33 **************
372 2018-11-01 07:20 34 ***************
… …( 36 skipped). … ***************
409 2018-11-01 07:57 34 ***************
410 2018-11-01 07:58 33 **************
… …( 14 skipped). … **************
425 2018-11-01 08:13 33 **************
SCT Error Recovery Control:
Read: 70 (7.0 seconds)
Write: 70 (7.0 seconds)
Device Statistics (SMART Log 0x04)
Page Offset Size Value Flags Description
0x01 ===== = = === == General Statistics (rev 1) ==
0x01 0x008 4 5 — Lifetime Power-On Resets
0x01 0x010 4 111 — Power-on Hours
0x01 0x018 6 1389963665 — Logical Sectors Written
0x01 0x020 6 1198488 — Number of Write Commands
0x01 0x028 6 1509930 — Logical Sectors Read
0x01 0x030 6 26810 — Number of Read Commands
0x01 0x038 6 399600000 — Date and Time TimeStamp
0x03 ===== = = === == Rotating Media Statistics (rev 1) ==
0x03 0x008 4 108 — Spindle Motor Power-on Hours
0x03 0x010 4 73 — Head Flying Hours
0x03 0x018 4 25 — Head Load Events
0x03 0x020 4 15704 — Number of Reallocated Logical Sectors
0x03 0x028 4 12 — Read Recovery Attempts
0x03 0x030 4 0 — Number of Mechanical Start Failures
0x03 0x038 4 0 — Number of Realloc. Candidate Logical Sectors
0x03 0x040 4 3 — Number of High Priority Unload Events
0x04 ===== = = === == General Errors Statistics (rev 1) ==
0x04 0x008 4 89 — Number of Reported Uncorrectable Errors
0x04 0x010 4 0 — Resets Between Cmd Acceptance and Completion
0x05 ===== = = === == Temperature Statistics (rev 1) ==
0x05 0x008 1 34 — Current Temperature
0x05 0x010 1 35 — Average Short Term Temperature
0x05 0x018 1 - — Average Long Term Temperature
0x05 0x020 1 40 — Highest Temperature
0x05 0x028 1 24 — Lowest Temperature
0x05 0x030 1 35 — Highest Average Short Term Temperature
0x05 0x038 1 29 — Lowest Average Short Term Temperature
0x05 0x040 1 - — Highest Average Long Term Temperature
0x05 0x048 1 - — Lowest Average Long Term Temperature
0x05 0x050 4 0 — Time in Over-Temperature
0x05 0x058 1 65 — Specified Maximum Operating Temperature
0x05 0x060 4 0 — Time in Under-Temperature
0x05 0x068 1 0 — Specified Minimum Operating Temperature
0x06 ===== = = === == Transport Statistics (rev 1) ==
0x06 0x008 4 289 — Number of Hardware Resets
0x06 0x010 4 9 — Number of ASR Events
0x06 0x018 4 0 — Number of Interface CRC Errors
|||_ C monitored condition met
||__ D supports DSN
|___ N normalized value
ATA_READ_LOG_EXT (addr=0x11:0x00, page=0, n=1) failed: scsi error badly formed scsi parameters
Read SATA Phy Event Counters failed
